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Connect With Our Caring Team Support
Reach out to our compassionate support staff for guidance, quick assistance, and reliable healthcare staffing. We ensure families, care homes, and hospitals receive comforting, professional care every day.
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Operations Manager
Valerie Trotter
“With over 35 years in social care, I started my journey as a young carer at just 14 and worked my way through to leadership roles including Registered Manager, Director, and now Operations Manager at Norwa Care.
I’m passionate about delivering outstanding care, building strong teams, and helping people grow and succeed. I thrive in busy environments, love a challenge, and believe great care always starts with great people.”
- Fun fact - I have a very eccentric sense of humour and never say no to a Friday prosecco!
- My motto - Lead with heart. Work with purpose. Grow with courage. Enjoy every second.
Recruitment & Compliance Coordinator
Katie
Hi, I’m Katie!
I’ve worked in health and social care for over nine years, turning a college interest into a career I truly love. Since starting as a care assistant in 2017, I’ve gained experience supporting the elderly, individuals living with dementia, and people with learning disabilities and mental health needs.
I now work as a Recruiter and Compliance Coordinator, where I’m passionate about matching the right people to the right roles and making sure our clients receive the best possible support.
- Fun fact - My colleagues say I’m crackers and a real chatterbox — and I’ll never say no to a glass or two of prosecco! 🍾
office@norwacaresolutions.co.uk
+44 01603 555607
+44 01603 555516
Hardwick House, Agricultural Hall Plain, Norwich, NR1 3FS
Essential Answers for Healthcare & Senior Care
What services do you provide?
We offer healthcare staffing in Norwich and across the UK, including registered nurses, carers, healthcare assistants, social workers, and home care managers. Our specialist services cover dementia care, palliative care, mental health support, and complex care needs.
How do you match caregivers with clients?
We carefully assess each client’s needs during an initial consultation and then assign certified caregivers whose skills and experience best fit the requirements. This ensures compassionate, personalized support.
Can I change the caregiver if needed?
Yes. We understand that care is personal. If you feel a caregiver isn’t the right fit, we will promptly provide a suitable replacement to maintain comfort and trust.
What areas do you serve?
Our headquarters are in Norwich, but we provide healthcare staffing solutions across the UK, supporting care homes, hospitals, and community services nationwide.
How do you ensure safety at home?
All our staff are fully vetted, trained, and certified. We follow strict compliance standards and provide ongoing monitoring to ensure safe, dignified, and reliable care in every environment.
Are your caregivers certified and trained?
Yes. All our nurses, carers, and healthcare assistants are fully vetted, certified, and trained to deliver safe, professional care in hospitals, care homes, and community settings.
Do you offer flexible scheduling options?
Absolutely. We provide 24/7 healthcare staffing solutions, covering emergency shifts, short‑term placements, and long‑term contracts to meet your exact needs.
How do you create a care plan?
We begin with an initial consultation to understand your requirements. Then we design a personalized care plan tailored to your situation—whether dementia support, palliative care, or daily living assistance.
Do you offer emergency or urgent care support?
Yes. Our responsive team can quickly assign qualified nurses and carers to cover urgent staffing needs, ensuring continuity of care without disruption.
How much do home care services cost?
Costs vary depending on the level of care required, but we pride ourselves on offering affordable, transparent pricing. Contact us for a tailored quote based on your staffing or care needs.